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WM US Privacy Policy Update
Privacy Policy Update effective November 6, 2025.
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Billing
Find out how to view your invoice, update your payment information, or enroll in Autopay.
AutoPay & Paperless Billing
How do I fix issues with my AutoPay settings?
How do I enroll in paperless billing?
How do I enroll in AutoPay?
What are the paperless billing terms and conditions?
Terms and Conditions - AutoPay & Paperless
What are the automatic payment terms and conditions?
Understanding Your Bill & Charges
What are the charges on my WM invoice?
Understanding Overages and How to Avoid Them
Where do I find my payment and billing history or pending charges?
How do I read my WM bill?
How to Read Your First or Final WM Invoice
Why does my bill amount change each month?
What is the WM Energy Surcharge?
What types of potential charges or additional services can I expect if I'm a Canadian customer?
What are the extra charges on my invoice?
What information will I need to pay my WM bill?
What types of price increases can I expect if I'm a customer in the U.S.A.?
How much does it cost to have WM as a service provider?
What types of price increases can I expect if I'm a customer in Canada?
Where is the due date for my WM bill located?
How do I pay my bill?
What if I have questions about my bill or there is an error on my invoice?
Manage Your Payments
How do I update my payment method or add a new one?
How do I update my billing and payment preferences?
Understanding Your Billing Schedule
What are some payment troubleshooting tips?
Is there a charge associated with making a payment online?
How do I make a payment to my account?
How long will it take for a payment to apply to my account?
How do I pay my bill/balance without logging in?
When will I incur a late payment charge?
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