New to WM

Learn about WM, create your online profile and start managing your account.

Advanced Disposal Acquisition

Will the pricing structure look different with the transition from Advanced Disposal to WM?

Will my AutoPay and Paperless Billing settings transfer to Waste Management?

Has my billing cycle changed?

Who should I contact if I have questions about my account?

Will my container change?

Are there any immediate changes to my invoice I need to be made aware of?

Welcome to WM

Welcome to WM - Commercial Customers

Welcome to WM - Residential Customers

Getting Started

How do I manage my profile settings with the My WM mobile app?

What is the difference between a WM ezPay ID and a Customer Number?

What is My WM account email?

What is a My WM account?

What is a Customer ID?

Finding Facilities

Where can I dump construction waste?

How do I search for landfill information and all-inclusive disposal solutions?

Still need help?

Tell us how you want to connect and we'll put you in touch with an agent.

Feedback